Privacy Policy

Effective November 14, 2026

EZ Handyman ("we," "us") is a family-owned masonry and remodeling contractor in New Jersey. This policy explains what information we collect through www.ezhandymannj.com and when you contact us, how we use it, and the choices you have.

Information we collect

• Information you give us when you request an estimate, call, text or email us: your name, phone number, email address, project ZIP code, project type, budget range, timeline, project details and any photos you upload.
• Your contact preferences and consent, including whether you agreed to automated texts and calls, the exact consent wording, and the date and time you agreed.
• Messages and calls: the content of texts you send us, and records of calls and texts we send you. If you agreed to automated calls, calls placed by our AI calling assistant may be recorded and transcribed so we can follow up on your project.
• Basic technical information collected automatically by our website host, such as your browser type and the page you submitted the form from.

How we use your information

• To respond to your estimate request, schedule site visits and prepare quotes.
• To contact you about your project by phone, text or email, including follow-up reminders.
• To send automated texts and make automated or AI-assisted calls, only if you gave consent.
• To keep records of our work, our communications with you and your consent.
• To protect our website from spam and misuse.

We do not sell your personal information.

Text messaging and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers that deliver messages on our behalf. See our SMS Terms for details about our text messages.

Who we share information with

We share information only with service providers that help us run our business, and only so they can provide those services to us:

• Website hosting and security (Cloudflare)
• Email, file storage and lead records (Google)
• Text messaging (Twilio)
• Automated and AI-assisted phone calls (Bland), if you consented to these calls

We may also disclose information if required by law, or to protect our rights, our customers or the public.

How long we keep information

We keep estimate requests and project records for as long as needed to serve you and to meet legal, tax and warranty obligations. We keep consent records for at least as long as we contact you, plus the period needed to show we had your permission.

Your choices

• Stop texts: reply STOP to any text message.
• Stop calls or emails: tell us on the call, reply to any email, or contact us below.
• See, correct or delete your information: contact us and we will respond within a reasonable time. We may need to keep some records where the law requires it.

Security

We use reputable service providers and limit access to your information to people who need it to serve you. No method of transmission or storage is completely secure, but we work to protect your information.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy. The effective date at the top shows when it last changed.

Contact us